Conflict is inevitable, yet most of us prefer to avoid it. Dependence on one familiar approach to conflict can limit the potential for effective outcomes. In this session, managers and supervisors will expand their understanding of conflict and enhance their intervention skills. Topics include how to use confrontation constructively, the application of appropriate conflict styles for specific situations, and how and when to intervene in conflict between co-workers. 

UR supervisors please register by signing into MyPath.      Register in MyPath.