Communication has two components: Listening and speaking. Understanding what another person says does not mean you have to agree with them, but is critical to effective communication. What we say and how we say it is the other critical component to effective communication. Join Well-U and UR Medicine EAP for this presentation and learn how to develop and practice active listening skills. 

Join using the below zoom link:

https://urmc.zoom.us/j/92138666501